Services and resources for vulnerable members
We are committed to serving all our members. This includes assisting members who have unique personal needs.
Learn moreCall 1300 361 784
8am - 8pm (AEST/AEDT) Monday to Friday.
Overseas Callers
+612 8571 6550
Making a complaint
If you’re unhappy with our service or products it’s important we hear from you.
Make a complaint
Extra login security
Keeping your super safe is important to us. That’s why we already use a one‑time passcode when you login to the Member portal.
We’ll use the same extra layer of protection in the Cbus app too.
Learn more