Temporary residents leaving Australia

How to claim super for temporary residents leaving Australia

If you’ve worked in Australia on a temporary visa, you could be eligible to claim your super as a Departing Australia Super Payment (DASP) after you leave.

Your employer can’t help you with claiming your super

For help, please contact CBUS directly on 1300 361 784 in Australia or if overseas, call us on +61 2 8571 6550.

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When you start a new job

Gather your identification information and start an online application in the ATO.

 

Decide if you want to complete the application yourself or appoint a third party to do so.

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Before you leave Australia

Check your super details at myGov.

Make sure your identification documents are properly certified. 

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After you leave Australia

Resume and complete your online application after you leave Australia.

Check your details carefully.

You can’t change your application once it has been submitted.

Step-by-step checklist 

Confirm your eligibility

  • Temporary visa (except subclass 405 or 410)
  • Visa has expired or cancelled
  • You’re planning to leave or have left Australia and don’t hold any other active Australian visa
  • You’re not a citizen or permanent resident of Australia
  • If you’re a citizen or permanent resident of New Zealand citizen leaving Australia permanently, see our Transfer your super to a KiwiSaver account form (PDF).

Gather and certify your identification information

It’s much easier to do this in Australia before you leave.

Identification information (these must be certified copies – see how to certify your documents below)

  • Name and date of birth
  • Email address
  • Passport country and number (the one you used when in Australia)
  • Visa information (number or copy of the grant notice)
  • Tax file number (TFN) – this is optional but is a quick way to search for any other super accounts you may have
  • Super account details (log into your online account for your member number and account information)
  • Bank account details (Australian or international but keeping an Australian bank account open is usually the quickest way to receive payment)
  • A valid overseas address, which should be updated with the super fund prior to leaving Australia

Check your super account details

  • If you have only a CBUS account, log into your online account for your member number and account details.
    CBUS's fund details are CBUS Super, ABN 75 493 363 262 
  • If you have more than one super account, log into your myGov account and search for, or link, the ATO to find all your fund details.

Do you wish to apply yourself or get someone to act on your behalf?

Apply for DASP online when you start working

Resume and complete your online application after you leave Australia

Check your details carefully. You can’t change your application once it has been submitted


Your personal details must be the same each time you access the ATO DASP portal. You also need to remember a secret question, which you will be prompted for when you first apply online

Wait for processing

  • If all details match, your super fund or the ATO will process the payment
  • Payment is usually made to your nominated bank account (which can be international)
  • Processing takes a minimum of 28 days but could take longer if details are incorrect or missing

Keep records

  • Save confirmation emails and transaction details
  • Tax will be taken out of your super payment. See FAQs below for rates

How will your DASP be paid?

Your super can be paid by electronic funds transfer (EFT) to an Australian bank account, or by telegraphic transfer (TT) to an international bank account.  

If you choose telegraphic transfer, there will be additional bank charges and the prevailing exchange rate will determine the final payment you’ll receive.

Select your payment method

Accepted

1. Electronic funds transfer (EFT) to an Australian Bank account

This will be paid in Australian dollars 

  • Full account name (must be in your name) 
  • BSB (always 6 digits) 
  • Account number (usually 6 to 10 digits) 

2. Telegraphic transfer (SWIFT) to an international bank account

This can be paid in either Australian or US dollars

There are additional charges for this payment method

  • Overseas bank name
  • Branch name (if any)
  • Overseas bank address (including country)
  • Bank ID and account number
  • Account name (must be in your name)
  • Your postal address as recorded by the overseas bank
  • Currency AUD or USD

Depending on where the funds are being transferred, you will also need to give us either a SWIFT code or a Sort code/ABA/Routing number/Branch code/BSB/Beneficiary IBAN.

You’ll also need to confirm which currency you’d like to receive payment in - Australian dollars (AUD) or US dollars (USD).

Not accepted

Revolut and Wise are NOT accepted.

Start your online application

Head to the ATO to apply online.

Find out more

How to provide proof of identity

What documents do you need?

When you’re getting ready to depart, we recommend you have the following documents available as certified copies (three in total):

  1. Current driver’s licence or passport, AND
  2. A bank statement from the past 6 months for the account the payment is to be made into, AND
  3. One item from the following:
    • Council rates
    • Utility bill that includes your name and address (from the past 3 months)
    • Birth certificate/extract
    • ATO notice (from the past 12 months)

Are your identification documents in English?

If your documents are not in English, you’ll need to supply an English translation by an accredited translator.  

Take the original documents with you, in addition to copies, so the accredited translator can compare your originals before they certify them. There may be a charge for this service. 

To certify documents, the authorised person must:

  • Write or stamp in English on each page, ‘This is a true and correct copy of the original’
  • Write their name, qualification and registration number (if applicable), and
  • Sign and date the copy.

Who is an authorised person?

  • If you’re in Australia, you can get your documents certified at a police station or post office.
  • If you’ve left Australia, ONLY the following people can certify your documents:
    • Justice of the peace
    • Notary public officer
    • Australian consular officer or Australian diplomatic officer
    • Judge or magistrate of a court, or
    • Registrar or deputy registrar of a court

Return documents to us via email or mail

If applying using a paper application, you can upload your certified identification documents, together with your completed ATO Form NAT 7204 Application for departing Australia super payment (DASP) from a super fund or retirement savings account using our secure messaging service. 

Or, you can post it to us at

Locked Bag 5056
PARRAMATTA NSW 2124

ID requirements

Learn more about providing proof of identity. 

Learn more

FAQ Section

How long does it take to receive payment?

A minimum of 28 days, but if information is missing or incorrect, it can take months. That’s why we recommend you start your application online while you’re still in Australia and have all your required information and identification documents ready before you leave.

Can I be paid by cheque?

Yes, but we don’t recommend it as international banks do not generally accept cheques in Australian dollars.

Can I be paid in my own currency?

We only provide payment as either Australian dollars or US dollars. 

Can I use telegraphic transfer to my overseas bank account?

 Yes, but you’ll need to include the details of your overseas bank account in your online ATO application. Revolut and WISE are not accepted for super payments.

Do I pay tax?

The taxable component of a DASP is subject to different tax rates depending on the type of visa you held:  working holiday maker visa holders will pay 65% tax, other visa holders will generally pay 35% tax.

Find out how the DASP is taxed at the ATO.

It’s been six months since I left Australia. Can I still claim my super payment?

If you don’t claim your super within six months, your super will be transferred to the ATO. When you complete DASP application online, these monies will be shown as ‘ATO-held money’.

I am planning to return to Australia. What happens to my super?

If your super has been transferred to the ATO, and you later return to Australia as a permanent resident, you have two options:

  • Transfer the money to an Australian super fund, like CBUS Super
  • Apply to have the money paid directly to you using the Application for payment of ATO-held superannuation money form (eligibility rules apply).

 Ready to claim your super?

Visit the ATO to start your application.

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We're here to help

To check if you’re eligible, contact us directly on 1300 361 784 or on +61 2 8571 6550 (from overseas).

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ATO DASP

Learn how to claim your superannuation when you leave.

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MyGov

MyGov is a simple and secure way to access government services online in one place.

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ATO super info page

Learn more at the ATO about how super helps you save for retirement and the rules around when you can get your super.