How to claim super for temporary residents leaving Australia
Follow this step-by-step guide to claim your super after leaving Australia.
Your employer can’t help you with claiming your super.
For help, please contact Cbus Super directly on 1300 361 784 in Australia or if overseas, call us on +61 2 8751 6550.
What you’ll learn:
- who can claim
- what information you’ll need
- how to apply
- what to expect after applying
You can only claim your super if your temporary visa has expired or been cancelled and you’ve left Australia.
Confirm your eligibility
Temporary visa (except subclass 405 or 410)
Visa has expired or cancelled
You have left Australia and don’t hold any other other active Australian visa
You’re not a citizen or permanent resident of Australia
If you’re a citizen or permanent resident of New Zealand citizen leaving Australia permanently, see our Transfer your super to a KiwiSaver account form)
Gather and certify your
Identification information (these must be certified copies – click here to see how to certify your documents)
Identification information
It’s much easier to do this in Australia before you leave.
Name and date of birth
Email address
Passport country and number (the one you used when in Australia)
Visa information (number or copy of the grant notice)
Tax file number (TFN) – this is optional but is a quick way to search for any other super accounts you may have
Super account details (name, member number and account information – your annual member statement has all this information)
Bank account details (Australian or international but keeping an Australian bank account open is usually the quickest way to receive payment)
Check your super account details
Visit the ATO website’s MyGov portal at my.gov.au
Link your ATO account to find all your super funds
Consolidate multiple accounts (if needed)
Having only one super account can make managing your super easier. With Member Online, you can search for other super and stay in touch with your super, 24/7. Click here to register your online account at cbussuper.com.au/register
Fund details: Cbus Super, ABN 75 493 363 262
Member number: Click here to find your Member number at cbussuper.com.au/login
Do you wish to apply yourself or get someone to act on your behalf?
If you elect to apply yourself, go to step 5.
You can nominate a registered (or conditionally registered) tax agent or another representative you nominate can act on your behalf and process your claim.
Complete our Third Party Authority form online and send it back to us at cbussuper.com.au/message.
Apply for DASP online when you start working
Fill in the online form with your personal and fund details
Save it now, and resume and submit once you’ve left Australia
Resume and complete your online application after you leave Australia
Resume and complete the online form
Submit it electronically
Check your details carefully. You can’t change your application once it has been submitted
Your personal details must be the same each time you access the ATO DASP portal. You also need to remember a secret question, which you will be prompted for when you first apply online
Wait for processing
If all details match, your super fund or the ATO will process the payment
Payment is usually made to your nominated bank account (which can be international)
Processing takes a minimum of 28 days but could take longer if details are incorrect or missing
Keep records
Save confirmation emails and transaction details
Tax will be taken out of your super payment. See FAQs below for rates