We’re here to guide you through the claims process and support you when you need it.
Insurance in your super
Insurance cover is essential in providing financial protection and security to you and your family. Cbus is proud to offer our members insurance options that can be tailored to meet the needs of people working in the building, construction and allied industries.
Everyone with insurance hopes they never have to use it. But it’s good to know you and your family will be looked after if anything happens.
For members under 25 and with less than $6000 in their account, Cbus Super can provide automatic insurance cover in the ‘manual occupation category’. We do this using a dangerous occupation exemption.
Insurance options to suit your job
We understand high-risk working conditions such as working from heights or underground. That’s why we offer tailored insurance to suit your job.
Cover to suit your needs
Most members receive cover automatically, with no health checks and no hassle. Plus, you can change your cover to suit your needs.
Tailored insurance options
Insurance tailored to your industry, with premiums paid directly from your super rather than your salary.
If you die, your beneficiaries will receive a payment, in addition to your super.
If you’re permanently unable to work because of illness or injury, you may receive a lump sum insurance benefit into your super account.
Terminal illness cover
If you are terminally ill, you or your beneficiaries will receive a payment, in addition to your super.
If you're an Industry super member, you can apply for income protection through super.
Industry insurance cover
Insurance cover is essential in providing financial protection and security to you and your family.
We understand high risk working conditions such as working from heights, working underground or in confined spaces. That’s why we offer tailored insurance options to suit your job. It’s an unpleasant thought, but what would you do if something happened to you and you were no longer able to work because of serious illness or injury? How long could your family survive without a regular income if you passed away?
Cbus is proud to offer our members insurance options that can be tailored to meet the needs of people working in the building, construction and allied industries.
When you join Cbus Industry Super, most members qualify for our default level of Death and Total and Permanent Disablement (TPD) cover.
We also offer eligible members access to higher levels of cover appropriate to your circumstances and needs, as well as Income Protection cover.
The cost of insurance is paid direct from your super account, so you won't need to budget to make insurance payments provided you have enough money in your super account. You'll have peace of mind knowing you're covered.
Read about our insurance strategy.
Insurance for Sole Traders
If you’re self-employed and operating as a sole trader or in an unincorporated partnership, you may be eligible for default Death and TPD cover when you join Cbus.
You’ll also be eligible for default Income Protection cover so if you’re temporarily unable to work because of an accident or illness, and you meet the requirements of the Cbus Insurance Policy, you’ll receive a regular income payment.
You can apply to change your cover any time after you join.
Insurance for Personal Super members
If you’re not receiving employer contributions, you can apply to become a Cbus Personal Super member.
After you join, you can apply for the insurance cover that gives you the level of financial protection you need.
Increase your insurance cover
To increase your insurance cover, login to your member account, click on the ‘Insurance' tab across the top and then click the button ‘Go to insurance online’.
Alternatively, you can download and complete an application form and send it back to us.
If you have any questions or if you’d like us to send you the form, call us on 1300 361 784.
Cbus has four work categories, based on the duties you perform in your role. Each category has its own insurance scale that shows how much each unit of cover is worth.
You perform work of a clerical administrative, managerial or professional nature, and don’t perform any manual (physical) work and you spend a minimum of 80% of your time in an office environment.
You’re an electrical worker in a classification set out in schedule A of either the Electrical, Electronic & Communications Contracting Award 2020 or Electrical Power Industry Award 2020.
You perform work of a sedentary, professional nature, with an annual taxable income of more than $100,000 (which can be pro-rated for permanent part-time workers) and have a university qualification, or you’re a Senior or Executive Manager.
Change or cancel your insurance cover
Based on your stage of life and financial needs, we can help you work out whether you should change your level of cover.
You can decrease, cancel or apply for additional insurance cover anytime. The choice is yours.Change or cancel your insurance cover
Make a claim
We understand that if you need to make a claim you’re already going through a lot. You don’t have to do it alone, we’re here to help. Our goal is to make the claims process as easy for you as we can.Get started
How do I nominate beneficiaries?
Beneficiaries are the people you elect to receive your super, and any insurance benefits, when you die.
Read more about nominating beneficiaries, or watch our videos explaining binding nominations.Read more
What is a Binding Death Benefit Nomination
Why do you need a Binding Death Benefit Nomination?
Who can you nominate in a Binding Death Benefit Nomination?
Insurance in Superannuation Voluntary Code of Practice
Cbus previously stated our intention to adopt the Insurance in Superannuation Voluntary Code of Practice (The Code), which was scheduled to come into effect on 1 January 2022.
Since the Code was first developed, most of its requirements have been overtaken by other superannuation legislative and regulatory reforms. The Code Owners announced on 1 July 2021 that they were replacing the Code with guidance notes for those parts not covered by legislation or regulation — including improving outcomes for vulnerable members and claims handling for members with life insurance held through super.
Cbus have always been supportive of the Code and we are pleased to say that we’ve already implemented most of the Code requirements to ensure a continued focus on the experience we provide our members. We will continue to review the Code Owners’ guidance papers as part of our commitment to improve our services and interactions with members.
Note: The Code Owners are the Association of Superannuation Funds of Australia (ASFA), the Australian Institute of Superannuation Trustees (AIST) and the Financial Services Council (FSC).
Insurance is issued under a group policy with our insurer TAL Life Limited ABN 70 050 109 450 AFSL 237848. The information in this insurance section provides a brief overview of the insurance types available through Cbus. It does not include all eligibility conditions for acceptance or payment of insurance benefits. For more information, we recommend you read the appropriate Product Disclosure Statement, Target Market Determination and the relevant Insurance Handbook for your membership.