Contact us

Whatever your enquiry, we're ready to help.

Our Contact Centre is currently experiencing longer than normal wait times. Our team is working as quickly as possible to answer calls, we apologise for any inconvenience experienced and appreciate your patience.

Call

Our Advice Services team is currently experiencing high call volumes and long delays

8am-8pm (AEST/AEDT)

Monday to Friday

Local callers

1300 361 784

Overseas callers

+61 3 9814 6418

Cbus Income Protection contact:

1300 362 146

Visit

Front counter service

VIC

Open 9am-5pm (local time), Monday to Friday

Level 19, 130 Lonsdale Street, Melbourne 3000

Check in with Wesley Place concierge on the ground floor. You will need to show ID to access the Melbourne front counter. Your driving licence, passport, Cbus member card or union card are acceptable. 

Get directions - Melbourne front counter

NSW

Open 8.30am-4.30pm (local time), Monday to Friday

Level 25, 44 Market Street, Sydney

Get directions - Sydney front counter

QLD

Open 8am-4pm (local time), Monday to Friday 

Level 3A, 300 Adelaide Street, Brisbane 

Get directions - Brisbane front counter

SA

Open 9am-5pm (local time), Monday to Friday

Ground floor, 50 Flinders St, Adelaide  

Get directions - Adelaide front counter

WA

Open 9am-4pm (local time), Monday to Friday

Level 1, 82 Royal Street, East Perth

Get directions - Perth front counter

 

Mail

Cbus
Locked Bag 5056
Parramatta
NSW 2124
                                     

General enquiries

For all general enquiries, please fill in the form below and we’ll be in touch.
 
 

This form collects your personal information. Read our Privacy Policy and Personal Information Collection Statement for details on how we collect and disclose personal information or call us on 1300 361 784 for a copy.

 

 

Get advice

If you're a Cbus member, the Cbus Advice Services can give advice on a range of super topics.

Get advice

Member contacts

Our Cbus Coordinators are here to support our members. We offer general financial advice and insurance information to get your super working for you.
Connect with your local Coordinator to organise a tailored information session at your workplace. We’ll help you onsite with administration and keep you up to date with what’s on offer from Cbus. This service is at no extra cost to members.

Find your local Cbus Coordinator

Victoria

Office Address
Level 19 (Reception)
130 Lonsdale Street
Melbourne 3000

Name Phone
Graeme Barlow 0400 045 448
Peter Muldeary 0419 594 794
Rick Orterga 0447 889 451
Luke Petersen 0448 895 199
Eamonn Wolfe 0429 801 553
Gerard Benstead 0437 942 826
Nathan Stott 0419 500 465

Tasmania

Office Address
80 Federal Street
Hobart TAS 7000

Name Phone
Todd Lambert 0427 888 591

South Australia

Office Address
Ground floor,
50 Flinders Street
Adelaide SA 5000

Name Phone
Mick McDermott 0429 531 604

Western Australia

Office Address
Level 1, 82 Royal Street
East Perth WA 6004

Name Phone
Don Fowlie
0417 971 593
Philip Milne 0412 406 348

ACT

Office Address
2 Badham Street
Dickson ACT 2602

Name Phone
Mark Dymock 0437 630 776
Adrien Baldwin 0437 014 529

New South Wales

Office Address
Level 25, 44 Market Street
Sydney NSW 2000

Name Phone
Nick Fodor 0417 058 467
Mansour Razaghi 0439 658 017
David Curtain 0437 069 733
Michael Hopper 0439 073 265
Richard Dietmann 0429 449 078
Mark Greenfield 0409 798 686
Darren Taylor 0492 133 143
Robert (BOB) Byrne 0448 215 598
Ray Wynne 0448 726 305

QLD

Office Address
Level 3A,300 Adelaide Street
Brisbane QLD 4000

Name Phone
Tracie Wilson 0448 950 708
Johnny Lomax 0437 954 187
Mick Huddy 0419 555 261
Ricky Luke 0498 456 574

North Queensland

Office Address
448 Flinders Street
TOWNSVILLE QLD 4810

Name Phone
Andrew Clark 0419142761

Northern Territory

Office Address
G01/29 Daly Street
Darwin NT 0800

Name Phone
Luigi Andreoli  0422 575 555

Complaints

If you have a complaint, we’re ready to help.

Go to complaints

Serving or delivering legal documents

Legal documentation such as subpoenas should be addressed to the Proper Officer of United Super Pty Ltd (the Trustee of Cbus) and provided: 
  • In person - Level 22, 130 Lonsdale Street, Melbourne, 3000
  • By post - PO Box 24231 Melbourne, VIC, 3001

Appropriate conduct money should be made by cheque to Cbus.