Contact us

Whatever your enquiry, we're ready to help.

We're taking a break

Cbus Super offices will be closed from 12pm 22 December 2023 and will be reopen at 9am on 2 January 2024.

If you have any questions over this period, you can call the Cbus Super Contact Centre during the open hours below:

  • 22 December: Open 8am – 5pm AEDT
  • 25 - 26 December: CLOSED
  • 27 - 29 December: Open 8am to 5pm AEDT
  • 1 January 2024: CLOSED
All Cbus Front Counters are closed between Monday 11 December to Thursday 14 December, and will reopen Friday 15 December.

We wish you and your families a safe and happy holiday season.

Call

8am-8pm (AEST/AEDT)

Monday to Friday

Australian callers

1300 361 784

Overseas Callers

+612 8571 6550

Email

General

cbusenq@cbussuper.com.au

Super Income Stream

incomestream@cbussuper.com.au

Contributions

employeradmin@cbussuper.com.au

Advice

Cbus Advice Services

Media & Public Relations Enquiries

media@cbussuper.com.au

Visit

Front counter service

PLEASE CHECK HOLIDAY HOURS ABOVE

VIC

Open 9am-5pm (local time), Monday to Friday

Level 19, 130 Lonsdale Street, Melbourne 3000

Check in with Wesley Place concierge on the ground floor. You will need to show ID to access the Melbourne front counter. Your driving licence, passport, Cbus member card or union card are acceptable. 

Get directions - Melbourne front counter

NSW

Open 8.30am-4.30pm (local time), Monday to Friday

Level 25, 44 Market Street, Sydney

Get directions - Sydney front counter

QLD

Open 8am-4pm (local time), Monday to Friday 

Level 3A, 300 Adelaide Street, Brisbane 

Get directions - Brisbane front counter

SA

Open 9am-5pm (local time), Monday to Friday

Ground floor, 50 Flinders St, Adelaide  

Get directions - Adelaide front counter

WA

Open 9am-4pm (local time), Monday to Friday

Level 1, 82 Royal Street, East Perth

Get directions - Perth front counter

 

Mail

Cbus
Locked Bag 5056
Parramatta
NSW 2124
                                     

General enquiries

For all general enquiries, please fill in the form below and we’ll be in touch.
 
 

This form collects your personal information. Read our Privacy Policy and Personal Information Collection Statement for details on how we collect and disclose personal information or call us on 1300 361 784 for a copy.

 

 

Get advice

If you're a Cbus member, the Cbus Advice Services can give advice on a range of super topics.

Get advice

Member contacts

Our Cbus Coordinators are here to support our members. We offer general financial advice and insurance information to get your super working for you.
Connect with your local Coordinator to organise a tailored information session at your workplace. We’ll help you onsite with administration and keep you up to date with what’s on offer from Cbus. This service is at no extra cost to members.

Find your local Cbus Coordinator

Victoria

Office Address
Level 19 (Reception)
130 Lonsdale Street
Melbourne 3000

Name Phone
Graeme Barlow 0400 045 448
Peter Muldeary 0419 594 794
Luke Petersen 0448 895 199
Eamonn Wolfe 0429 801 553
Gerard Benstead 0437 942 826
Nathan Stott 0419 500 465
Tim Jovic 0437 467 840
Glenn Musgrove 0401 990 024

Tasmania

Office Address
80 Federal Street
Hobart TAS 7000

Name Phone
Todd Lambert 0427 888 591

South Australia

Office Address
Ground floor,
50 Flinders Street
Adelaide SA 5000

Name Phone
Mick McDermott 0429 531 604

Western Australia

Office Address
Level 1, 82 Royal Street
East Perth WA 6004

Name Phone
Don Fowlie
 0417 971 593
Philip Milne 0412 406 348

ACT

Office Address
2 Badham Street
Dickson ACT 2602

Name Phone
Adrien Baldwin 0437 014 529
Josh Nichol 0427 427 605

New South Wales

Office Address
Level 25, 44 Market Street
Sydney NSW 2000

Name Phone
Mansour Razaghi 0439 658 017
David Curtain 0437 069 733
Michael Hopper 0439 073 265
Richard Dietmann 0429 449 078
Mark Greenfield 0409 798 686
Darren Taylor 0492 133 143
Robert (BOB) Byrne 0448 215 598
Ray Wynne 0448 726 305
Ben Lister 0475 838 250

QLD

Office Address
Level 3A,300 Adelaide Street
Brisbane QLD 4000

Name Phone
Tracie Wilson 0448 950 708
Johnny Lomax 0437 954 187
Mick Huddy 0419 555 261
Ricky Luke 0498 456 574

North Queensland

Office Address
Unit 2 – 31 Thuringowa Drive
KIRWAN QLD 4817

 

Name Phone
Andrew Clark 0419142761
Wal Giordani 0419 721 045

Northern Territory

Office Address
G01/29 Daly Street
Darwin NT 0800

Name Phone
Luigi Andreoli 
 0422 575 555

Serving or delivering legal documents

Legal documentation such as subpoenas should be addressed to the Proper Officer of United Super Pty Ltd (the Trustee of Cbus) and provided: 
  • In person - Level 22, 130 Lonsdale Street, Melbourne, 3000
  • By post - PO Box 24231 Melbourne, VIC, 3001

Appropriate conduct money should be made by cheque to Cbus.

If you have a complaint, we’re ready to help.

We aim to provide the best service to our members and employers. If you’re unhappy with our service or products it’s important we hear from you.
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