We want to make sure you've got all the relevant information you need before you make the decision to consolidate funds into Cbus.
1. Fees and costs
It’s important for you to understand what fees and costs apply to your superannuation account before rolling over to Cbus. Our fees and costs are competitive, and all our profits go to our members, not shareholders.
Different types of fees and costs can apply to superannuation funds such as:
So, before considering a rollover compare the fees and costs from your current superannuation account to those at Cbus. View our detailed fees and costs factsheet (PDF) to help you make an informed decision.
2. Investment options and performance
Investment options and performance are important when you're thinking of moving funds. We have a history of strong, long-term performance with our Growth (MySuper) option returning an average of 8.87% p.a. over the last 40 years*.
The investment options we offer are:
View our investment options and compare them with the options that your current super provider is offering.
* As at 30 June 2024. The since inception date is 1 July 1984. Investment performance is based on the crediting rate, which is the return minus investment fees, taxes, and until 31 January 2020, the percentage-based administration fee. Excludes fees and costs that are deducted directly from members’ accounts. Past performance is not a reliable indicator of future performance.
3. Insurance options
We offer comprehensive insurance options that can be tailored to meet your needs and personal situation. Personal insurance can be an important inclusion to your super account so you need to be aware of any insurance arrangements that may be lost by rolling over your existing super to Cbus.
The types and amount of insurance cover we offer will be based on the type of work you do and may include:
Most members qualify for our default level of Death and TPD cover. However, we also offer eligible members access to higher levels of insurance cover to suit their circumstances, subject to additional underwriting.
Before rolling over to Cbus just check if your current insurance type and amount of cover is offered by us, and compare our insurance definitions and premiums with those of your current insurance provider.
4. Member services
Our members are at the heart of everything we do. Enjoy the following Cbus member services that continuously provide you with quality support and information:
Feel free to compare the benefits we offer (PDF) with those of your current super provider before rolling over your super.
5. Financial advice
Regulated super funds can provide certain limited financial advice services as part of your membership. As a Cbus member you can exclusively access Cbus Advice Services to get help with:
Here's a more detailed summary of our advice services including the best ways to get in touch with our advisers when you're a member.
*Cbus & FAAA Member Referral Program
All participating FAAA Professional Practices meet strict service qualification and monitoring criteria as set by Cbus and the FAAA.
The Financial Advice Association of Australia Limited (FAAA) is one of the peak bodies representing financial planners in Australia. FAAA Professional Practices and CFP® practitioners are recognised as leaders in financial planning professionalism. Advice provided by an FAAA Professional Practice - CFP® is provided under their AFSL. The financial planner will provide this information to you. Just like any other professional service, it is solely your decision to request, approve and receive personal financial advice. This may include 1. an initial Statement of Advice and help with the implementation of advice recommendations, and/or 2. an ongoing personal financial advice service to review, monitor and report on your financial situation. Both of these services require signed approval from you/your partner to proceed. Many members/partners seek personal financial advice to set up and implement their retirement planning arrangements through the initial Statement of Advice and, at times, may choose and require an ongoing review, monitoring and reporting service if necessary. Other members/partners may not require an ongoing financial advice review, monitoring and reporting service – the choice is yours.
If you know the details of your other super accounts, you can move your super directly into your Cbus account.
You'll need to verify your identity, so have your ID ready.
If you don’t know the details of your other super accounts, we can help you search for your super and move it into your Cbus account.
Call us on 1300 361 784 and with your permission, we can search for lost or other super for you. We’ll need to verify it’s you, so have your ID available.
You can also use the Combine your super into Cbus form (PDF) to consolidate your super if you know the details of your other funds.
Search for lost super easily in 4 easy steps:
If you’d prefer to search for lost super yourself, you can use the ATO’s myGov service.
No matter what job you're moving to, keeping your super with Cbus Super is easy. Login to your account to notifiy your employer or download a prefilled form.
Sticking with us, you’ll continue to enjoy a strong track record of long-term performance*, low fees and member benefits, including insurance that’s built especially for your industry^.
You can also download and fill in the Combine your super into Cbus form (PDF).
Keep your super with Cbus
Keep your details up to dateWhenever you change address, email or phone numbers, make sure you let us know. The same applies when you change jobs.Select one of the following ways to update your details:
We’ll keep your details up to date and make sure you don’t lose track of your super.
Login to your account
By law, your employer is generally required to contribute at least 11.5% of your Ordinary Time Earnings (OTE) into your super account. Cbus encourages employers to pay your super contributions monthly.
This ensures your account starts earning interest as early as possible. It’s important you ask your employer which fund they’re paying your super into, how much they’re paying and how often. And be sure to check your employer has your correct superannuation details.
How do I check if my super is being paid on time?
What if my employer hasn't been paying my super?
Each month, Cbus checks if employers are paying their employee super obligations.
When a payment is missed, we act quickly to contact the employer to offer our support and assistance to help them make the payment.
When an employer still has outstanding contributions, we may refer them to IFS Unpaid Super, a professional debt collector, for outstanding super contributions for our members.
* As at 30 June 2024. The Growth (MySuper) investment option has returned an average annual return of 8.87% over the last 40 years. The since inception date is 1 July 1984. Investment performance is based on the crediting rate, which is the return minus investment fees, taxes, and until 31 January 2020, the percentage-based administration fee. Excludes fees and costs that are deducted directly from members’ accounts. Past performance is not a reliable indicator of future performance.
^ Insurance is issued under a group policy with our insurer, TAL Life Limited ABN 70 050 109 450 AFSL 237848.
