Things to consider before you roll over your super

We want to make sure you've got all the relevant information you need before you make the decision of rolling other funds into Cbus. We're here to help.

View the checklist

Ready to consolidate your super?

You can combine your other super into your Cbus account. You’ll need your tax file number, Cbus member number and your member or account numbers with your other funds. 

Consolidate my super

Find my lost super

Through your working life, you may have been paid superannuation into many different funds.

If your details have changed, your old super fund may have lost touch with you and transferred your super to the Australian Tax Office (ATO). This money is called lost super. And it’s super you can still claim.

Search for lost super

Let us do the searching for you, using the ATO’s SuperMatch service.

Find my lost super

We'll find any lost or unclaimed super and consolidate it to your Cbus account.

Find my super

You can also search for lost super yourself, using the ATO’s SuperMatch service.

Keep your details up to date

Whenever you change address, email or phone numbers, make sure you let us know. The same applies to when you change jobs. We’ll keep your details up-to-date and make sure you don’t lose track of your super.

Update my details online - login to your online account.

Update my details by phone - Call us on 1300 361 784, 8am to 8pm Monday to Friday AEST/AEDT.

Further reading

You can read more about consolidating or finding your super by clicking on the list below.

Changing jobs

When you move to a new job, you can still keep your super with Cbus. No matter what type of work you'll be doing, you can take your super account with you.

By sticking with Cbus you’ll enjoy the same history of strong, long-term performance, low fees and member benefits. And you’ll avoid paying additional fees on multiple super funds.

If your new employer has Cbus as its default fund, simply provide your Cbus member number and they’ll take care of the rest.

If your new employer is not already paying into Cbus, simply fill in and submit the I want my super paid into Cbus form (PDF).

Some employers may also ask for a Letter of Compliance or a Complying Fund Statement from Cbus.

Contact us if you need our assistance.

Further reading

You can read more about choice of fund by clicking on the links below

Unpaid super

By law, your employer is generally required to contribute at least 9.5% of your Ordinary Time Earnings (OTE) into your super account.

Cbus encourages employers to pay your super contributions monthly. This ensures your account starts earning interest as early as possible.

It’s important you ask your employer which fund they’re paying your super into, how much they’re paying and how often. And be sure to check your employer has your correct superannuation details.

Between October and December 2020 we collected over
$15.6 million
in unpaid super for our members.
In the 2019/20 financial year to 30 June we collected over
$101.7 million
in unpaid super for our members.

How do I check if my super is being paid on time?

  • download our mobile app to check your Cbus account balance and recent transactions at any time
  • log in to your online account to check you’re receiving contributions.
  • speak to your Cbus Coordinator or Union Delegate/Organiser
  • call us on 1300 361 784 from 8am to 8pm (AEST/AEDT), Monday to Friday

What if my employer hasn't been paying my super?

Each month, Cbus checks if employers are paying their employee super obligations.

When a payment is missed, we act quickly to contact the employer to offer our support and assistance to help them make the payment.

When an employer still has outstanding contributions, we refer them to Industry Funds Credit Control (IFCC), our arrears collection agency.

Over the last 9 years IFCC has recovered over
$593 million
in unpaid super for our members as at 30 June 2020.

Manage your super, anywhere, anytime. Download the Cbus app to:

Check your account balance

Oversee your employer contributions

Filter through transactions history

Update your super account details

Consolidate your super into one account

Track progress of before and after-tax contributions

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Further reading

You can read more about unpaid super by clicking on the link below.