Things to consider before you consolidate your super
We want to make sure you've got all the relevant information you need before you make the decision to consolidate funds into Cbus. We're here to help.
All your super in one place
It makes sense to have all your super in one place. You’ll save on paying multiple admin fees and can keep track of your super easily.
Ready to consolidate your super?
There are different ways to consolidate:
Call us
If you don’t know the details of your other funds you can call us on 1300 361 784 and, with your permission, we can search for lost or other super for you.
We’ll need to verify it’s you, so have your ID available.
Go online
If you know the details of your other super funds you can log in to your online account and combine your other super into your Cbus account.
All you need is the member or account number of your other funds.
You can also use the Combine your super into Cbus (PDF) form to consolidate your super (if you know the details of your other funds and ask us to search for lost or other super for you.
Search for lost super
If you’d prefer to search for lost super yourself, you can use the ATO’s myGov service.
Keep your details up to date
Whenever you change address, email or phone numbers, make sure you let us know. The same applies to when you change jobs. We’ll keep your details up to date and make sure you don’t lose track of your super.
- Update your details online - log in to your online account.
- Update your details by phone - Call us on 1300 361 784, 8am to 8pm, Monday to Friday (AEST/AEDT).
- Update your details by post - Download the Change of details form (PDF).
Changing jobs? Take us along with you.
When you start a new job, no matter what it is, you can still keep your super with Cbus.
Sticking with us means you’ll continue to enjoy a strong track record of long-term performance, low fees and member benefits, including insurance that’s built especially for your industry.
To stick with Cbus, simply fill in our I want my super paid into Cbus form and give it to your new boss.
If you do want to take us with you, don’t forget to tell your new employer. If you don’t tell them, they may pay your super into a different fund, which may not be right for you.
Unpaid super
By law, your employer is generally required to contribute at least 10% of your Ordinary Time Earnings (OTE) into your super account.
Cbus encourages employers to pay your super contributions monthly. This ensures your account starts earning interest as early as possible.
It’s important you ask your employer which fund they’re paying your super into, how much they’re paying and how often. And be sure to check your employer has your correct superannuation details.
Between April and June 2021 we collected over
$21.8 million
in unpaid super for our members.
In the 2020/21 financial year to 30 June we collected over
$75.1 million
in unpaid super for our members.
How do I check if my super is being paid on time?
- Download our mobile app to check your Cbus account balance and recent transactions at any time.
- Log in to your online account to check you’re receiving contributions.
- Speak to your Cbus Coordinator or Union Delegate/Organiser.
- Call us on 1300 361 784 from 8am to 8pm (AEST/AEDT), Monday to Friday.
What if my employer hasn't been paying my super?
Each month, Cbus checks if employers are paying their employee super obligations.
When a payment is missed, we act quickly to contact the employer to offer our support and assistance to help them make the payment.
When an employer still has outstanding contributions, we refer them to Industry Funds Credit Control (IFCC), our arrears collection agency.
Over the last 10 years IFCC has recovered over
$711 million
in unpaid super for our members as at 30 June 2021.
Manage your super, anywhere, anytime. Download the Cbus app to:
Check your account balance
Oversee your employer contributions
Filter through transactions history
Update your super account details
Consolidate your super into one account
Track progress of before and after-tax contributions
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