If you're not sure how to get started after you join Cbus, or if you need help making payments, click below to find some useful videos and other resources.
When you join Cbus as an employer, you’ll receive access to your Employer Online account. No matter how many people you employ, Employer Online makes it fast and easy to pay employees’ super. Employer Online allows you to:
On 12 May 2023, EISS Super merged with Cbus Super. For former EISS Super employers, you’ll continue to use the same Employer Portal and you’ll still be able to:
When you first join Cbus as an employer, you’ll receive access to your Employer Online account.
Once you’ve logged into Employer Online, you’ll need to complete the set-up of your Cbus Clearing House (QuickSuper)* account before you can start submitting employee super contributions.
To set up your Cbus Clearing House (QuickSuper)*, select ‘Access the Cbus Clearing House’ from the ‘Popular Tasks’ menu in Employer Online and follow the prompts.
There’s additional information available to guide you through the set-up process.
Once you’ve set up your account, you can access the Cbus Clearing House at any time by selecting ‘Access Cbus Clearing House’ from the ‘Popular Tasks’ menu in Employer Online.
Contributions submitted through the Cbus Clearing House (QuickSuper)* are paid via Electronic Funds Transfer (EFT) or BPAY®.
EFT payments are processed within one business day and BPAY® payments are processed within three business days.
® Registered to BPAY Pty Ltd ABN 69 079 137 518.
There’s no change to the way you make payments to your employees. Please note that contributions can only be made via Electronic Funds Transfer (EFT).
For details on how to make payments using the former EISS Super Employer Portal, please refer to the Quick Reference Guides and FAQs.
A Unique Superannuation Identifier (USI) is used to identify individual super funds and specific super fund products.
For employers, the USI is used via SuperStream to ensure that contributions are being paid to the right super fund or super product for each employee.
When making super contributions for your employees, please ensure you select the correct USI.
The Cbus USI fact sheet (PDF) provides the information you need to know about USIs and what to do if you’ve used the incorrect USI when making super contributions.
|Fund members||Unique Superannuation Identifier (USI)|
|Cbus Defined Benefit (for former EISS Super Defined Benefit Scheme and Retirement Scheme members)||75 493 363 262 003|
|Media Super members||75 493 363 262 002|
Cbus employer super contributions are due on the first business day of every month. For example, super payments for March are due on the first business day in April.
Making regular monthly super payments to your Cbus members may help you manage the cash flow of your business It's important that Cbus members receive regular super payments so the money can be allocated to their account and investment earnings can begin as soon as possible.
Member personal contributions are required to be paid within 28 days of the end of the month from when they were deducted from the employee's salary.
Cbus can assist you in arranging to pay salary sacrifice contributions into your employee’s super fund.
This is when your employee agrees to ‘sacrifice’ a part of their before-tax pay and arranges for you to have it paid into their super fund instead.
If an employee is eligible for salary sacrifice, they can complete a salary sacrifice contributions form (PDF). This form will need to be returned to your payroll area.
You may need to update your employee details at any point in time – a new employee may start, they may choose to use a different super fund, or an employee may leave your business.
It’s easy to keep your employee details up to date through our employer portals.
*QuickSuper, Cbus' Clearing House service is provided by Westpac Banking Corporation ACN 007 457 141 AFSL 233714 for Cbus employers.