FAQs
If you’re not sure how to get started with Employer Online after you join Cbus, or if you need help making payments, click below to find some useful videos and other resources.
When you join online, you’ll receive access to your Employer Online account. No matter how many people you employ, Employer Online makes it fast and easy to pay employees’ super.
Employer Online allows you to:
When you first join Cbus as an employer, you’ll receive access to your Employer Online account.
Once you’ve logged in to Employer Online, you’ll need to complete the setup of your Cbus Clearing House (QuickSuper)* account before you can start submitting employee super contributions.
To set up your Cbus Clearing House (QuickSuper)*, select ‘Access the Cbus Clearing House’ from the ‘Popular Tasks’ menu in Employer Online and follow the prompts. There’s additional information available to guide you through the setup process.
Once you’ve set up your account you can access Cbus Clearing House at any time by selecting ‘Access Cbus Clearing House’ from the ‘Popular Tasks’ menu in Employer Online.
Contributions submitted through Cbus Clearing House (QuickSuper)* are paid via Electronic Funds Transfer (EFT).
EFT payments are processed within one business day.
Cbus employer super contributions are due on the first business day of every month. For example, super payments for March are due on the first business day in April.
Making regular monthly super payments to your Cbus members may help you manage the cash flow of your business It's important that Cbus members receive regular super payments so the money can be allocated to their account and investment earnings can begin as soon as possible.
Member personal contributions are required to be paid within 28 days of the end of the month from when they were deducted from the employee's salary.
Cbus can assist you in arranging to pay salary sacrifice contributions into your employee’s super fund.
This is when your employee agrees to ‘sacrifice’ a part of their before-tax pay and arranges for you to have it paid into their super fund instead.
If an employee is eligible for salary sacrifice, they can complete a salary sacrifice contributions form (PDF). This form will need to be returned to your payroll area.
You may need to update your employee details at any point in time – a new employee may start, they may choose to use a different super fund or an employee may leave your business.
It’s easy to keep your employee details up to date through Employer Online.
If you’re not sure how to get started with Employer Online after you join Cbus, or if you need help making payments, click below to find some useful videos and other resources.
* The Cbus Clearing House (QuickSuper) is a free service for Cbus employers, and is easy to set up once you’ve activated your Employer Online account.