Significant event notices

We have a responsibility to tell our members about material changes, or significant events, that relate your superannuation product. 

Material changes or significant events might include:

• changes to fees and costs
• changes to insurance cover or premiums
• transfer of a member’s benefit without their consent.

We usually communicate these notices via the CBUS Newsletter we send to our members. If an event occurs outside of our publication schedule, we will send a separate communication to affected members, called a Significant Event Notice. This will be sent by email unless the member has opted out of digital communications.

Significant event notice timing:

• change or event that doesn't relate to an increase to a fee or charge, members will be notified as soon as possible.
• for a change that involves an increase in fees or charges, members will be provided with 30 days' prior notice.